Request account deletion
Ask us to delete your PTBN account and the data tied to it.
How to request deletion
Use this form to ask us to delete your Prime Time Business Network (PTBN) account. One request covers both the PTBN mobile app and your member profile on ptbn.us, since they share the same account.
Submitting the form does not delete anything right away. Our team reviews every request and verifies it came from the account owner before removing anything.
What gets deleted
- Your profile and login for the app and ptbn.us
- Your business profile and member directory listing
- Photos you uploaded
- Referrals and activity tied to you
What we may keep, and why
We may keep records we are required to keep for legal, tax or payment purposes, such as your payment history processed through Stripe. We keep these only for the period the law requires and do not use them for anything else.
Timeline
You will get an email right away confirming we received your request. We complete requests within 30 days and email you again when it is done.
Prefer email?
Email info@ptbn.us from the address on your account and tell us what you want deleted.
Request received
Thanks. Here is what happens next:
- We sent a confirmation to . If you do not see it in a few minutes, check your spam folder.
- Our team verifies the request came from the account owner. We may reply to that email if we need anything.
- We complete the request within 30 days and confirm by email when it is done.
Did not make this request, or have a question? Email info@ptbn.us.